General

Announcements

• ★ Start here: Learn how support & maintenance requests work
• HSM customer reporting dashboards now available!
• Welcome to the HSM support center!

General FAQ

• How can I get support and submit a request?
• How can I learn more and sign up for additional solutions?
• How can I change my support center access information?
• Is my website being backed up?
• How can I access my website?

Billing & Payments

• Why isn't my payment appearing in my dashboard?
• How can I setup automatic payments?
• Can I pay with a credit card?
• Can I have my invoices mailed?

Customer Reporting Dashboard

• How can I change my customer dashboard profile information?
• There's something wrong with my dashboard.
• I lost my customer dashboard username and password.
• Where is my customer dashboard located?