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Announcements

  • ★ Start here: Learn how support & maintenance requests work
  • HSM customer reporting dashboards now available!
  • Welcome to the HSM support center!

General FAQ

  • How can I get support and submit a request?
  • How can I learn more and sign up for additional solutions?
  • How can I change my support center access information?
  • Is my website being backed up?
  • How can I access my website?

Billing & Payments

  • Why isn't my payment appearing in my dashboard?
  • How can I setup automatic payments?
  • Can I pay with a credit card?
  • Can I have my invoices mailed?

Customer Reporting Dashboard

  • How can I change my customer dashboard profile information?
  • There's something wrong with my dashboard.
  • I lost my customer dashboard username and password.
  • Where is my customer dashboard located?
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